Hamburg Aviation Conference 2012
Date: Wednesday 22 Feb 2012 - 24th Feb 2012
Location:Sofitel Hamburg Alter Wall, Hamburg, Germany
Aviation is changing more and more from a transport industry to a service industry. For companies in the aviation industry, this means an intense reorientation. The independent operational and functional processes of individual companies are having to give way to an increased adoption of the customer viewpoint. This is the only way to ensure responsiveness to requirements and higher levels of value creation.